Local, National and International Experience counts – and at Glyn Upton Removals we have everything it takes to make your move smooth and problem free,

A professional removals company with the qualifications, experience and expertise – all go together to give you something very important …. Peace of mind.

We are geared up for any domestic, commercial or industrial over in the UK, Europe and across the world.

Choose your removals company carefully and always check their qualifications. At Glyn Upton Removals we are licensed, registered and caring professional movers.

Listed below are our qualifications

  • We are active and respected member of the British Association of Removers – the most recognised trade organisation which gives support, security and peace of mind to people on the move.
  • Members of the national Guild of Removers & Storers – a quality trade organisation highly rated by the Consumer Association’s ‘Which’ survey stating it offered consumers the most protection. Membership is usually by invitation only.
  • All staff receives regular training updates and are qualified removers – they also take great care and pride in what they do.
  • We operate to BSEN 12522 European and British Standard – Quality Assured Household furniture Removals. We are also accredited to FEDEMAC, the Federation of European Movers Association.
  • Members of the Removals Industry Ombudsman Scheme. *

*Ombudsman Schemes are established to provide customers with an independent and unbiased complaints procedure. The Removals Industry Ombudsman Scheme is a full member of the British and Irish Ombudsman Association, alongside the well known Financial Ombudsman Service, Parliamentary and Health Service Ombudsman, and 17 other schemes in the UK alone. Ombudsmen’s procedures are informal, flexible, user-friendly and free of charge to clients.

What is the membership criteria?

There is a contract that scheme members have to sign which lays down all the criteria. However, most importantly members are governed by a customer friendly code of practice, independent annual inspections, ongoing quality monitoring and their agreement to abide by the rulings of The Ombudsman in disputes with customer.
What the Ombudsman cannot deal with

  • Any complaint against a non-member of the Scheme.
  • Insurance matters.
  • Complaints which are, or have been, dealt with by the Court or by another body.
  • A complaint sent to the Ombudsman more than three months after it was last considered by the trade association.
  • Frivolous or vexatious complaints, without substance.

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